How can we help you?

Your tracking number was sent to you via email when your shipment was created. It usually starts with TVO- followed by the year and a unique number (e.g. TVO-2025-00001). Check your inbox or contact our support team if you can't find it.

Tracking status is updated each time your shipment reaches a new milestone — pickup, in transit, customs clearance, out for delivery, and delivery confirmation. You can subscribe to email notifications to receive instant alerts.

Please double-check that you've entered the tracking number exactly as it appears in your email — it's case-sensitive. If the issue persists, contact our support team at contact@techvo.shop with your order details and we'll look into it right away.

Delivery times vary depending on the service type and destination. Your estimated delivery date is displayed on your tracking page once your shipment is registered. For more specific information, please contact our team.

If you miss a delivery attempt, our team will try again or leave instructions for pickup. The tracking page will be updated with the latest status. You can also contact us directly to arrange a re-delivery.